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Terms & Conditions / Privacy Policy


At Spotted Cow Cookies we are committed to protecting your privacy. Please read these terms and conditions as they apply to your use of this website at By accessing or using this website you agree to these terms and conditions. For the purpose of this document the terms “we”, “our” and “us” refer to Spotted Cow Cookies and its related companies.

Spotted Cow Cookies may amend this privacy policy as our business requirements or the laws change. Any changes to this privacy policy will be updated on this site.


Privacy Policy and Legal Obligation

Any personal information we collect from you is used to provide you with the best possible service and to keep you informed of any additional products or promotions we may offer. The Spotted Cow Cookies web site takes every precaution possible to protect your personal and payment information with the use of Firewall and a secure server using the industry standard SSL encryption technology. Personal information that you submit to our site is used only for the purpose for which it is submitted. Personal information may be disclosed in special situations where we have reason to believe that doing so is necessary to identify, contact or bring legal action against anyone damaging or interfering (intentionally or unintentionally) with our rights or property or users.


Purchasing and Payment

All prices are in Australian Dollars (AUD) and are inclusive of GST. When placing an order on, we record your personal details to confirm your identity and to ensure we send your order to the correct address. Your payment details are processed securely by our secure payment gateway using the industry standard SSL encryption technology. At no time do we record your credit card information on our site. Credit Card details are only stored for the processing of payment and will be deleted once payment is processed.



Spotted Cow Cookies ships orders using Australia Post and other freight carriers and will be dispatched within 3 working days of your order being placed. Orders less than $100 will be charged a flat fee of $9.95 for shipping. Orders over $100 will include complimentary (free) shipping.


Return Policy

If the product you have received is incorrect, please notify us on 02 8338 0088 or at within 48 hours and we will replace the product at no additional charge. We do not exchange or refund for change of mind or incorrect products ordered. If the product is faulty in some way, please contact us at to discuss replacement of product.

25 McCauley Street, Alexandria, NSW, 2015

ABN: 51 605 642 297

© Copyright 2020 Spotted Cow Cookies Website design by Smack Bang Designs